TATE RESEARCH


TATE RESEARCH

Custom Prints

Terms & Conditions

Returns Policy

If you are not satisfied with the quality of the print we are happy to produce a second print, at no extra cost to you, providing that you contact us in writing either by e-mail or fax within seven (7) working days of receiving the goods, and that you return the first print, at your own expense, within thirty (30) days. If you are still not satisfied with the re-print then we will cancel your order, please see Cancellation Policy below.

Cancellation Policy

To cancel your order you must contact us within seven (7) working days of the goods being received and we shall refund you the full amount including delivery costs within thirty (30) working days of your notice of cancellation. You must return the print to us, at your own expense. If you fail to return the print or you return the print at our expense, you will be charged the direct costs. If the print is not returned within 30 days then we will offer a refund minus the costs to recover the goods.